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    January 1, 2013

    Basketball Manitoba Refund Policy

    MERCHANDISE / RESOURCE MATERIAL
    Basketball Manitoba will issue a full refund if the item is unworn or unused within 15 days of the purchase.  A 10% administrative fee will be retained on all refunds.  Used items will not be eligible for return. Shipping costs of the unwanted item falls to the buyer. The initial shipping fee is not refundable.


    PLAYER, COACH AND REFEREE CLINICS
    Basketball Manitoba will refund or credit fees collected for all High Performance Player Camps, National Coaching Certification (NCCP) clinics, Super Coaches Clinics, Junior Officials Development Program (JODP) and rural referee clinics if the person registered for the clinic gives 4 DAYS NOTICE (prior to the start time of the event) on the cancellation.  A flat $25.00 administrative fee will be retained on all refunds.  Those not providing 48 hours notice will not receive a refund of their fees.  If the cancellation is provided with less than 48 hours, special consideration will be given for family based emergency situations that caused the issue.

    TEAM REGISTRATION FEES
    Basketball Manitoba will refund fees collected towards Team Membership fees on a prorated basis.  A flat $25.00 administrative fee will be retained on all refunds.  There will be no refunds issued to teams or clubs who have their membership status suspended or revoked for disciplinary reasons.

    PROVINCIAL TEAM / CENTRE FOR PERFORMANCE TRYOUT FEES
    No refunds will be given once the athlete attends the first session of the tryout unless an athlete is found to be attending the wrong ID camp or is found to be ineligible for the program.

    PROVINCIAL TEAM / CENTRE FOR PERFORMANCE PROGRAM
    Basketball Manitoba will refund a portion of the fees collected based on the following schedule if the athlete in question is injured and / or sick and unable to continue for the duration of the program.  A doctor’s note will be required indicating that the athlete in question is unable to physically continue with the program.  The amount refunded (if any) will be determined by the Basketball Manitoba Board of Directors based on the time involved in the program and on the situation / reason for early withdrawal.  Any clothing or other personally used items will also be factored into the amounts refunded.  Families working an excess of bingos or other fundraising initiatives managed by Basketball MB and hold a credit towards their account can either request it be refunded to them directly or applied to a future Basketball Manitoba program.

    PROVINCIAL CHAMPIONSHIPS
    Refunds will not be given to teams that have participated in the tournament for any reason including disciplinary reasons.  Teams preregistering for the tournament can request a refund PRIOR to the tournament schedule being released.  Once the tournament schedule is released, no refunds will be given to teams paying any tournament fees or deposits to Basketball Manitoba.  A flat $25.00 administrative fee will be retained on all refunds.  Special consideration will be given for family based emergency situations that caused the issue.

    NSF CHEQUES 
    Basketball Manitoba will charge a flat rate of $25.00 per cheque that is returned by our financial institution due to ‘insufficient funds’ or a 'stop payment'.  The original amount of the item must be paid in full plus the $25.00 fee to Basketball Manitoba with cash, certified cheque, credit card, debit or money order immediately.
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    Item Reviewed: Basketball Manitoba Refund Policy Rating: 5 Reviewed By: Adam Wedlake
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